Last Updated: August 17, 2026
Welcome to Rocky Mudds. By visiting our website, purchasing products from us, or using our website and services, you agree to the following Terms, Conditions & Return Policy. Please read these terms carefully before making a purchase.
Rocky Mudds reserves the right to update, modify, or change these Terms, Conditions & Return Policy at any time without prior notice. Changes become effective when posted to this website.
By using our website or placing an order, you confirm that you have read, understood, and agreed to these terms.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion when permitted by law.
We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information on our website are accurate and current. However, colors, packaging, appearance, sizing, and other product characteristics may vary slightly from photographs or descriptions.
Product availability is not guaranteed. We reserve the right to correct pricing, product descriptions, errors, or omissions at any time.
If an item is listed at an incorrect price due to a typographical, technical, or other error, Rocky Mudds reserves the right to cancel the order and issue a refund for the amount paid for that item.
All sales are final. Rocky Mudds does not accept returns, exchanges, refunds, or cancellations after an order has been placed.
Please carefully review your order, product selection, size, color, quantity, and shipping information before completing your purchase.
We do not provide refunds or exchanges for:
Change of mind
Incorrect size or color selection
Incorrect product selection
Unwanted gifts
Personal preference
Items that do not meet individual expectations
Opened or used products
Products purchased by mistake
Delays caused by the shipping carrier
Failure to provide an accurate shipping address
By completing a purchase, you acknowledge and agree to our all-sales-final policy.
Although all sales are final, we want you to receive the products you ordered in acceptable condition.
If you receive an item that is damaged, defective, or materially different from the item you ordered, please contact Rocky Mudds as soon as possible after delivery.
We may request photographs, order information, or other documentation to verify the issue.
If we determine that the issue resulted from an error on our part or damage that occurred before delivery, we may, at our discretion, provide a replacement or other appropriate resolution.
This does not constitute a general return or exchange policy and does not apply to normal wear and tear, misuse, accidental damage, improper handling, or damage occurring after delivery.
Orders are shipped to the address provided by the customer at checkout.
Customers are responsible for providing a complete and accurate shipping address. Rocky Mudds is not responsible for orders shipped to an incorrect address provided by the customer.
Once an order has been transferred to the shipping carrier, delivery times are controlled by the carrier and are outside of our control.
Shipping delays, carrier delays, weather events, service interruptions, lost packages, or other shipping issues do not automatically qualify an order for a refund.
If a package is shown as delivered by the carrier but cannot be located, customers should first contact the shipping carrier and, when appropriate, their local delivery facility.
Because orders may be processed quickly, we cannot guarantee that cancellation requests can be accommodated.
Once an order has been processed, fulfilled, or shipped, it cannot be canceled.
Submitting a cancellation request does not guarantee that an order will be canceled.
Certain products sold by Rocky Mudds may be subject to federal, state, or local laws, regulations, age restrictions, or other purchasing requirements.
Customers are responsible for knowing and complying with all laws applicable to the purchase, possession, use, and delivery of products in their location.
We reserve the right to request age verification or other information when required or appropriate.
We may refuse or cancel an order if we believe the transaction would violate applicable law or our policies.
Customers must not purchase products from Rocky Mudds for purposes that are unlawful in their jurisdiction.
Certain hemp-derived products may be subject to changing federal, state, and local laws and regulations.
Customers are responsible for determining whether a particular product may legally be purchased, possessed, or used in their jurisdiction.
Rocky Mudds does not guarantee that every product is legal in every jurisdiction.
We reserve the right to restrict or refuse the sale or shipment of products to particular locations when required by law, carrier restrictions, payment processing requirements, or company policy.
Products should only be used as permitted by applicable law and according to any applicable product labeling or instructions.
Smoking accessories and similar merchandise are sold only for lawful purposes.
Customers are responsible for complying with all applicable laws regarding the purchase and use of these products.
Rocky Mudds does not encourage or endorse illegal activity.
You agree to use this website only for lawful purposes.
You may not use the website to:
Violate applicable laws or regulations
Attempt to gain unauthorized access to our website or systems
Interfere with website operation
Submit fraudulent orders or payment information
Use automated systems to abuse, scrape, or disrupt the website
Impersonate another person or business
Engage in activity that could damage Rocky Mudds or its customers
We reserve the right to restrict or terminate access to the website when appropriate.
All content appearing on the Rocky Mudds website, including logos, graphics, photographs, text, designs, product descriptions, branding, and other materials, is owned by or licensed to Rocky Mudds unless otherwise stated.
Content may not be copied, reproduced, modified, distributed, republished, or used commercially without permission.
Our website may contain links to third-party websites, services, payment processors, shipping providers, social media platforms, or other external services.
Rocky Mudds is not responsible for the content, policies, availability, security, or practices of third-party websites or services.
Use of third-party services may be subject to their own terms and policies.
To the fullest extent permitted by applicable law, Rocky Mudds and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Nothing in these terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Products and information provided by Rocky Mudds are offered for their intended lawful purposes.
Rocky Mudds does not make medical, health, therapeutic, or other professional claims regarding products unless specifically stated by the manufacturer or otherwise required by law.
Product information should not be considered professional medical, legal, or financial advice.
Customers are responsible for determining whether a product is appropriate or lawful for their individual circumstances.
Your use of our website may involve the collection and processing of information as described in our Privacy Policy.
By using our website and placing orders, you acknowledge that information may be collected and processed as necessary to operate our website, process payments, fulfill orders, provide customer service, and comply with applicable laws.
By placing an order, you represent that you are authorized to use the payment method provided.
Rocky Mudds reserves the right to verify payment information and cancel or decline transactions when fraud, unauthorized use, payment issues, or other concerns are suspected.
Fraudulent transactions and unauthorized use of payment methods are prohibited.
Customers agree to contact Rocky Mudds before initiating a payment dispute or chargeback when the issue can reasonably be resolved through customer service.
Fraudulent or abusive chargebacks may be investigated and disputed.
Rocky Mudds reserves the right to discontinue products, change product offerings, modify prices, or change website features at any time without prior notice.
These Terms, Conditions & Return Policy are governed by the applicable laws of the State of Illinois, without regard to conflict-of-law principles.
Any disputes will be handled in accordance with applicable Illinois law and applicable federal law.
If any provision of these terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.
These Terms, Conditions & Return Policy, together with any other policies posted on our website, constitute the agreement between you and Rocky Mudds regarding your use of the website and purchase of products.
If you have questions about an order, product, or these Terms, Conditions & Return Policy, please contact Rocky Mudds through the contact information provided on our website.
Thank you for shopping with Rocky Mudds.
